Privacy policy

    1. What do we do?
    2. What do we inform about?
    3. Definitions
    4. How can you contact us?
    5. Does our privacy policy always remain the same?
    6. General Principles
    7. Individual Data Processing Operations

1. What do we do?

Elvion & Friends GmbH (Buochserstrasse 28, 6373 Ennetbürgen) operates the website collectorsdeal.com (referred to as "we" hereinafter). On this website, you can learn about our organization, utilize our online services, and get in touch with us. Protecting your personal data is of great importance to us. In this Privacy Policy, we inform you transparently and understandably about the data we collect through our website and how we handle it. For this reason, we use the icons of the PRIVACY ICONS association. These are designed to help you quickly gain an overview of how we process your data.

 

2. What do we inform about?

• What data are collected on collectorsdeal.com;
• Under what conditions we process your data and for what purpose;
• How long we store your data;
• When disclosure to third parties is permissible;
• How we process your data ("individual data processing operations");
• When and how you can object to data processing;
• What rights you have and how you can assert them.

3. Definitions

3.1 What is personal data?

Personal data are all details relating to a specific or identifiable natural person. This includes, for example, name, address, date of birth, email address, or phone number. Data about personal preferences such as hobbies or memberships also count as personal data.

3.2 What are particularly sensitive personal data?

Data on religious, philosophical, political, or union views or activities; data on health and, where applicable, information on administrative or criminal prosecutions and sanctions, as well as data on social assistance measures, are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data. In this case, their processing is subject to stricter confidentiality.

3.3 What is the processing of personal data?

Processing refers to any handling of personal data, regardless of the means and procedures used, especially the acquisition, storage, preservation, use, alteration, disclosure, archiving, deletion, or destruction of data.

3.4 What does the disclosure of personal data entail?

This refers to the transmission or making accessible of personal data, for example, the publication or revelation to a third party.

 

4. How can you contact us?

For questions or concerns regarding the protection of your data by us, you can reach us at any time via email at info@collectorsdeal.com. Responsible for the data processing that occurs via this website is:

Elvion & Friends GmbH
Buochserstrasse 28
6373 Ennetbürgen
Schweiz

 

5. Does our privacy policy always remain the same?

We may change this privacy policy at any time. The changes will be published on collectorsdeal.com, and you will not be separately informed.

 

6. General Principles

6.1 What data do we collect from you, and from whom do we receive this data?

Primarily, we process personal data that you transmit to us or that we collect during the operation of our website. In some cases, we may also receive personal data about you from third parties. This can include the following categories:

• Basic personal data (name, address, date of birth, etc.);
• Contact data (mobile number, email address, etc.);
• Financial data (e.g., account details);
• Online identifiers (e.g., cookie ID, IP addresses);
• Location and traffic data;
• Audio and visual recordings;
• Particularly sensitive data (e.g., biometric data or information about your health).

6.2 Under what conditions do we process your data?

We process your data in good faith and according to the purposes set out in this privacy policy. We ensure a transparent and proportionate processing. If we are unable to adhere to these principles exceptionally, data processing may still be lawful if there is a justification. Justifications may include:

• Your consent;
• The execution of a contract or pre-contractual measures;
• Our legitimate interests, provided they do not outweigh your interests.

6.3 How can you revoke your consent?

If you have given us consent to process your personal data for specific purposes, we process your data within the scope of this consent, as long as we do not have another justification. You can revoke your given consent at any time by sending an email to the address mentioned in the imprint. Data processing that has already taken place is not affected by this. If you have subscribed to our newsletter, you can unsubscribe at any time by clicking the link provided in the newsletter.

6.4 In which cases can we pass on your data to third parties?

a. Principle
We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients notably include:

• Accounting, trust, and auditing firms;
• Consulting firms (legal advice, taxes, etc.);
• IT service providers (web hosting, support, cloud services, website design, etc.);
• Payment service providers;
• Providers of tracking, conversion, and advertising services.

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially. In some cases, we are also obliged to disclose your personal data to authorities.

b. Disclosure to Partners and Cooperative Companies
We collaborate with various companies and partners who post their offers on our website. It is recognizable to you that it is a third-party offer (marked as "Advertising").

If you take advantage of such an offer, we will transmit your personal data to the respective partner or cooperative company (e.g., name, function, communication, etc.), whose offer you wish to use. These partners and cooperative companies are independently responsible for the personal data received. After transmitting the data, the privacy policies of the respective partners apply.

c. Visiting Our Social Media Channels
We have embedded links to our social media channels on our website. This is visible to you (typically through appropriate symbols). Clicking on the symbols will redirect you to our social media channels.

The social media providers will then know that you are accessing their platform from our website. The social media providers can use the data collected for their own purposes. We note that we do not have knowledge of the content of the transmitted data and its use by the operators.

d. Transfer Abroad
In the context of processing orders, your personal data may be transferred to companies abroad. These companies are committed to data protection to the same extent as we are. The transmission can take place worldwide.

If the level of data protection is not equivalent to that in Switzerland, we will carry out a prior risk assessment and ensure contractually that the same protection as in Switzerland is guaranteed (e.g., using the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses via the following Link.

6.5 How long do we store your data?

We store personal data only as long as necessary to fulfill the specific purposes for which the data were collected. Data that we store during your visit to our website is kept for twelve months. An exception applies to analysis and tracking data, which can be stored for a longer period. Contract data is stored for a longer duration as we are legally obliged to do so. We must, in particular, retain business communications, concluded contracts, and accounting records for up to 10 years. As far as we no longer need such data for the performance of services, the data is blocked and used only for accounting and tax purposes.

6.6 How do we protect your data?

We will securely store your data and take all reasonable measures to protect your data from loss, access, misuse, or alteration. Our contract partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it may be necessary to forward your requests to affiliated companies. In these cases, your data will also be treated confidentially. Within our website, we use the SSL procedure (Secure Socket Layer) in combination with the highest level of encryption supported by your browser.

6.8 What rights do you have?

a. Right to Information
You can request information about the data we have stored about you at any time. Please send your request for information along with proof of identity to info@collectorsdeal.com.

You also have the right to receive your data in a common file format if we process your data automatically and if:

• You have given your consent for the processing of these data; or
• You have disclosed data in connection with the conclusion or processing of a contract.

We may restrict or refuse the provision of information or data if this contradicts our legal obligations, legitimate own or public interests, or the interests of a third party. The processing of your request is subject to a legal processing period of 30 days. However, we may extend this period due to high request volume, legal or technical reasons, or because we need more detailed information from you. You will be informed about the extension of the deadline in a timely manner, at least in text form.

b. Deletion and Correction
You have the right at any time to request the deletion or correction of your data. We may reject the request if legal regulations require us to store the data for a longer or unchanged duration, or if a permission circumstance opposes your request.

Please note that exercising your rights may conflict with contractual agreements and have corresponding effects on the execution of the contract (e.g., early termination of contract or cost consequences).

c. Legal Recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

 

7. Specific Data Processing Operations

7.1 Provision of the Website and Creation of Log Files

What information do we receive, and how do we use it?

When you visit collectorsdeal.com, certain data are automatically stored on our servers or on the servers of services and products that we obtain and/or have installed, for system administration, statistical, backup, or tracking purposes. This includes:

• The name of your internet service provider;
• Your IP address (possibly);
• The version of your browser software;
• The operating system of the computer that accesses the URL;
• The date and time of access;
• The website from which you visit URL;
• The search words you used to find URL.

Why are we allowed to process these data?

These data cannot be attributed to a specific person and are not merged with other data sources. The storage of log files is necessary to guarantee the functionality of the website and to ensure the security of our information technology systems. This constitutes our legitimate interest.

How can you prevent data collection?

The data are stored only as long as necessary to achieve the purpose of their collection. Accordingly, the data are deleted after the end of each session. The storage of log files is essential for the operation of the website; therefore, you have no option to object.

7.2 Pixel Tags

How do pixel tags work?

We may use pixel tags on our website. Pixel tags, also known as web beacons, are small, typically invisible images that are automatically retrieved when you visit our website. With pixel tags, the same information as in server log files can be captured. We use them for the same purposes as log files – you cannot prevent data collection.

7.3 Evaluations

Your personal data may be processed automatically to evaluate certain personal aspects. Such evaluations are particularly used by us to target you with information and advice about certain services or products we offer. For this purpose, we use evaluation tools, which allow us to communicate according to your needs and take appropriate advertising measures, including market and opinion research.

7.4 Contact

Contact Form

What information do we receive, and how do we use it?

On our website, you can contact us via an electronic contact form. The data you enter into the form, such as your name, email address, etc., are transmitted and stored by us. The data you provide is used to process your inquiry.

Why are we allowed to process these data?

The justification for processing these data is the execution of pre-contractual measures and our legitimate interests in processing the inquiry.

Email

What information do we receive, and how do we use it?

You have the option to contact us via email. When you contact us by email, the following data are processed

• Your email address;
• The content, subject, and date of your email;
• Contact details you provide (e.g., name, phone number, address).

Why are we allowed to process these data?

Your details are stored for processing the inquiry and in case of follow-up questions. The justification for processing these data is pre-contractual measures or our legitimate interests in processing the inquiry.

Security Notice

Please be aware that emails can be read or altered unauthorized and unnoticed during transmission. Emails may be rejected by the spam filter if they are identified as spam based on certain characteristics.

7.5 Success and Reach Measurement

How does success and reach measurement work?

Our notifications and messages may contain web links or pixel tags that capture whether an individual message was opened and which web links were clicked on. Such web links and pixel tags can also capture the use of notifications and messages on a personal basis.

Why are we allowed to process these data?

We need these statistical recordings of usage for success and reach measurement to offer notifications and messages effectively, user-friendly, and reliably based on the needs and reading habits of the recipients.

7.6 Web or Ticket Shop

What information do we receive?

In our web or ticket shop, you can place orders for tickets to our events. When you complete an order, we collect and store the data you enter into the form. This includes your name, email address, delivery address, phone number, and, where necessary, other details.

How do we use your data?

We primarily need your data to process and fulfill your order. We may also need the data to identify you as our customer, to correspond with you, for invoicing purposes, potentially to assert any claims, and to manage our customer data. The legal justification for processing your personal data as part of the ordering process is the fulfillment of the contract.

What information do we disclose to third parties, and how is this data used?

Your data are treated confidentially and only disclosed to third parties as necessary for contract processing. For the processing of the delivery of your order, your name and address must be transmitted to the courier. Ticket sales are processed through a third-party provider. The payment and contact details you provide are transmitted to the courier for the purposes

7.7 Newsletter with Success and Reach Measurement

Through our website, you have the opportunity to subscribe to our newsletter. The newsletter provides information about new posts, events, and offers. We conduct success and reach measurements for our newsletter.

What data do we process?

To send the newsletter and carry out the success and reach measurement, we particularly collect the following data:

• IP address
• Contact details
• Date and time of registration
• Technical information such as browser, operating system, or screen resolution
• Interactions with the newsletter

The IP address is usually anonymized, making it impossible to link it to a specific person.

For what purpose do we use the data?

We use the collected data for sending the newsletter, for verification, and for addressing purposes. We store your data, especially the IP address used at the time of registration and the date and time, to log the registration and to be able to detect any misuse. The storage of these data lasts for the duration of your newsletter subscription. We also use the IP address to determine your approximate location. From this information, we can measure the relevance of our offers in different regions and segment advertising campaigns. The technical information is used to display the newsletter correctly on each device. The interactions, time, and date are collected to evaluate and optimize our marketing campaigns and offers based on these data. Additionally, these data allow us to determine how subscribers interact with our newsletter.

To whom do we disclose the data?

We pass on your data to service providers for the technical execution and success and reach measurement of the newsletter. Some of these service providers have servers all over the world, which means that the collected data might be transferred globally by our service providers. Furthermore, our statements on data transfer (Paragraph 6.4) apply.

How can you prevent data processing?

You can unsubscribe from the newsletter at any time by confirming the corresponding link for unsubscription in an email received from us. Alternatively, you can unsubscribe by sending us an email.

7.8 Cookies

How do cookies work?

Our website uses cookies. Cookies are data sets that are stored on the operating system of your device via the browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.

What information do we receive, and how do we use it?

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. Thus, we can store certain settings (such as language settings or location data) so you do not have to re-enter them when you revisit the website.

Why are we allowed to use cookies?

We use cookies to make our website more user-friendly, effective, and secure. The use of cookies and the related processing of your data are based on our legitimate interests in the stated purposes.

How can you prevent data collection via cookies?

The cookies are stored on your computer, giving you full control over the use of cookies. You can completely delete them or disable or restrict their transmission by changing the settings in your browser. If you deactivate cookies for our website, you may not be able to use all the functions of the website to their full extent.

7.9 Shopify

Shopify is an e-commerce platform system that helps businesses create an online store. It enables companies to sell products and services online, manage inventory, process payments, offer shipping options, create coupons, and much more. Shopify provides a user-friendly interface that makes it easy to create a professional, fully customizable website. It offers a range of pre-configured e-commerce features that support businesses in creating and managing an online store.